Frequently Asked Questions

How do I add a Message to the Forum?

Task: You want to leave a message on the forum for a particular case. 

Note: CaseLines supports a forum for discussing each case.  Professionals that have been invited to view a case can also view and/or add messages to the case forum.  This note tells you how. 


  1. Access the CaseLines website with your user name and password.
  2. Click on ‘Case List’ (near the top left of the window).
  3. Find the right case and click on ‘Go To Case’.
  4. Click on ‘Forum’ (In the list of options at the top of the white area on the right hand side).
  5. Click on ‘Add a Comment’ (note: this step does not apply for the first forum comment).
  6. Type a comment into the large white box.
  7. Click on ‘Add Comment’