Frequently Asked Questions

How do I get a password reminder?

Task: You have forgotten your password and would like to be emailed a password reminder. 


  1. Go to the CaseLines website at
  2. If you are logged on, click on 'Log Off' (near the top right of the window).
  3. Click on ‘Log On’ (near the top right of the window).
  4. Click on ‘Forgotten password: Click Here’.
  5. Enter the email address that you used when you registered with the CaseLines website.
  6. Click on ‘Submit’.