Frequently Asked Questions

How do I reset my password?

Task: You want to change your password. 


  1. Access the CaseLines website with your user name and password.
  2. Click on ‘My Details’ (near the top right of the window) to view the ‘My Details’ screen.
  3. Click on ‘Change Password’.
  4. Enter your current password in the first field.
  5. Enter your new password in the second field, and repeat it in the third field.
  6. Click on ‘Change Password’.