Frequently Asked Questions

How do I update a Forum Message?

Task: You want to change a message that you have previously placed on the forum for a particular case. 

Note:  CaseLines supports a forum for discussing each case.  Professionals that have been invited to view a case can also view and/or add messages to the case forum. 


  1. Access the CaseLines website with your user name and password.
  2. Click on ‘Case List’ (near the top left of the window).
  3. Find the right case and click on ‘Go To Case’.
  4. Click on ‘Forum’ (In the list of options at the top of the white area on the right hand side).
  5. Find the comment you want to change and click on Click on ‘Change’.
  6. Update your comment.
  7. Click on ‘Save’