Frequently Asked Questions

I have registered on CaseLines but I cannot see the case to which I have been invited.

You will have received an 'invitation email' from the person who invited you to join the case.  You will have completed step one which is to register on the CaseLines website.


Now you should complete step three in the invitation email which is to click on the join case link.  After doing this you will have access to your case.


Please note that the join case link can only be used by the invited person.  If you want another person to join the case you may be able to invite them yourself (if you have the appropriate permissions) or you can ask the person who invited you to also invite the other person.


See the question: "How do I invite a professional to join a case".